Payment Policy

At Lourde’s Hair Beauty Salon, we aim to provide a secure, transparent, and hassle‑free payment experience for all customers. This Payment Policy explains the accepted payment methods, billing process, and important terms you should know before completing your order.

Accepted Payment Methods

We accept the following payment methods through our secure Shopify checkout:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay
  • PayPal
  • Shop Pay & Venmo

All transactions are processed in USD only. International payments may incur additional conversion or bank fees.

Secure Payment Processing

Your security is our top priority.

  • Our checkout is PCI DSS Compliant and fully SSL‑encrypted to protect your sensitive data.
  • We never store your full card details on our servers.
  • Fraud detection and automated verification are implemented to protect against unauthorized transactions.

For more details about how we handle your information, see our Privacy Policy.

Billing & Charges

  • Your payment method is charged at the time of order placement.
  • You will receive an automated email receipt confirming your payment and order details.
  • If a payment is declined or flagged, we may contact you for verification or request an alternate payment method.

Learn more about our payment handling on the Billing Terms & Conditions.

Refunds & Disputes

  • All refunds are processed back to the original payment method only.
  • Refunds typically take 5–7 business days after approval.
  • If your bank takes longer to post a refund, please contact them directly.

For step‑by‑step instructions, refer to our Return & Refund Policy.

Failed or Delayed Payments

  • Orders with failed payments will not be processed or shipped.
  • In case of a pending payment or system error, contact us immediately at support@lourdeshairbeautysalon.com for assistance.

Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us:

Address: 89 Cortlandt St, Tarrytown New York 10591, United States

Email: support@lourdeshairbeautysalon.com

Contact Form: Click Here

Phone: +1 (914) 909-2712

Customer service: Monday to Friday between 9:00 am to 5:00 pm. (GMT -05:00) Eastern Standard Time (New York).