Terms of service

Welcome to Lourde’s Hair Beauty Salon. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms of Service, including all policies and guidelines referenced herein. If you do not agree, you should discontinue use of the website immediately.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Provide accurate account and billing information
  • Comply with all applicable local, state, and federal laws

3. Account Responsibilities

When you create an account with us:

  • You are responsible for maintaining the confidentiality of your login details
  • You agree to notify us immediately of any unauthorized use of your account
  • Lourde’s Hair Beauty Salon is not liable for losses due to unauthorized account access caused by your negligence

4. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However:

  • Prices are subject to change without prior notice
  • We reserve the right to correct any errors in product listings or pricing
  • Promotional offers and discounts may have limited validity

5. Orders and Payments

  • All orders are processed in USD only
  • Payments are securely processed via Shopify Payments (Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, PayPal, Shop Pay, Venmo)
  • We reserve the right to cancel any order if fraud or misuse is suspected

6. Shipping and Delivery

  • Orders are processed within 2–3 business days (Mon–Fri)
  • Delivery time is estimated at 5–6 business days within the United States
  • Free shipping is offered on all U.S. orders via FedEx, UPS, or DHL

Please refer to our Shipping Policy page for complete details

7. Returns and Refunds

  • We offer a 14-day return window for eligible items
  • Return shipping within the U.S. is free
  • Refunds are processed within 5–7 business days after approval
  • Sale items are non-returnable and non-refundable

Please review our Return & Refund Policy page for full details

8. Intellectual Property

All website content, including logos, images, text, and graphics, is the property of Lourde’s Hair Beauty Salon and protected by copyright laws.

  • You may not copy, reproduce, or distribute our content without written permission

9. Limitation of Liability

Lourde’s Hair Beauty Salon is not liable for:

  • Any indirect, incidental, or consequential damages resulting from your use of the site
  • Losses caused by delays, shipping errors, or technical failures beyond our control

10. Privacy and Data Protection

  • We collect and process personal information in accordance with GDPR, CCPA, and CPRA
  • Please refer to our Privacy Policy for details on how we handle data, cookies, and user rights

11. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our website after changes are posted signifies your acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us:

Address: 89 Cortlandt St, Tarrytown New York 10591, United States

Email: support@lourdeshairbeautysalon.com

Contact Form: Click Here

Phone: +1 (914) 909-2712

Customer service: Monday to Friday between 9:00 am to 5:00 pm. (GMT -05:00) Eastern Standard Time (New York).