Privacy policy
Lourde’s Hair Beauty Salon (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your data when you visit https://lourdeshairbeautysalon.com/ or make a purchase.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Processed securely through Shopify Payments, PayPal, Shop Pay, and Venmo (we do not store credit card details).
- Technical Data: IP address, browser type, device information, and site usage for analytics.
- Cookies & Tracking: To enhance user experience, remember your preferences, and for marketing purposes.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and communicate order updates
- Send promotional emails or newsletters (if opted-in)
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
3. Sharing & Disclosure
We do not sell your personal information. We may share your information with:
- Trusted Service Providers: Shipping carriers (FedEx, UPS, DHL) and payment processors
- Legal Authorities: If required to comply with law or prevent fraud
- Analytics & Marketing Tools: Such as Google Analytics or Meta Ads to improve performance
4. Data Retention & Security
- Your data is stored securely and retained only as long as necessary for order processing and legal compliance.
- Payments are protected with SSL encryption and PCI DSS-compliant checkout.
- We employ firewalls, monitoring, and access controls to protect your information.
5. Your Privacy Rights
Under GDPR, CCPA, and CPRA, you have the right to:
- Request access to your personal data
- Correct or delete your data
- Opt-out of marketing emails at any time
- Request that we do not sell or share your personal information
To exercise your rights, contact us at support@lourdeshairbeautysalon.com. Learn more about how we handle returns and refunds.
6. Cookies Policy
Our website uses cookies for:
- Functionality (remembering your preferences)
- Analytics (understanding visitor behavior)
- Marketing (delivering personalized ads)
You can manage or disable cookies in your browser settings.
7. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date.
8. Contact Us
If you have any questions about this Privacy Policy or your data rights, contact us:
Address: 89 Cortlandt St, Tarrytown New York 10591, United States
Email: support@lourdeshairbeautysalon.com
Contact Form: Click Here
Phone: +1 (914) 909-2712
Customer service: Monday to Friday between 9:00 am to 5:00 pm. (GMT -05:00) Eastern Standard Time (New York).